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Privacy Policy

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Ferric Garden Ltd is committed to protecting and respecting your privacy. This privacy policy sets out how Ferric Garden Ltd uses and protects the information it may collect about you.
By using this website you are accepting and consenting to the practices described in this policy.

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Why do we collect your data
Ferric Garden Ltd will collect and use data about you for the following reasons:
• as needed to provide our services, such as when we use your information to fulfil your order, to provide customer support, or to settle disputes. This will include your name, email address, postal address, payment information, and the details of the product that you’re ordering.
• when you have indicated that you wish to receive additional information about services and products supplied by Ferric Garden Ltd.
• as necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law.
• for the purpose of our legitimate interests in improving our services, if those legitimate interests are not overridden by your rights.

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Information sharing and disclosure
Information about our customers is essential to our business. We will only share your personal information for very limited reasons and in limited circumstances, as follows:
• This website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 
• All direct payment gateways offered by Wix.com and those used directly by Ferric Garden Ltd adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
• Service providers. We engage certain trusted third parties to perform functions and provide services to our shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.
• Business transfers. If we sell or merge our business, we may disclose your information as part of that transaction, only to the extent permitted by law. 
• Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal process or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others.


Data retention
We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. We will generally delete your data if you have not used the website for a period of 1 year.
However, we may be required to retain this information for longer to comply with our legal and regulatory obligations, to resolve disputes, and to enforce our agreements. 

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Your rights
If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:
• Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below. 
• Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. We will generally delete your personal information upon request, unless we are required to store it for legal reasons, 
• Object. You can object to (i) our processing of some of your information based on our legitimate interests and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons. 
• Complain. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.

How to contact us
For purposes of EU data protection law, Ferric Garden Ltd is the data controllers of your personal information. If you have any questions or concerns, you may contact us at ferricgarden@gmail.com

 

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